D2H REMOTE D2H-VI

Pairing and Programming the Remote

Pairing with TV

If your remote supports TV control, you may need to pair it with your TV.

Manual Pairing:

1. Turn on your TV: Ensure your TV and D2H set-top box are both turned on.
2. Press and hold the "TV" button: Hold it until the LED indicator on the remote blinks.
3. Enter the TV brand code: Enter the appropriate code for your TV brand. Codes can usually be found in the remote’s manual or on the D2H website.
4. Test the code: Press the "Power" button on the remote. If the TV turns off, the code is correct. If not, repeat the process with a different code.

Auto Pairing:

1. Turn on your TV: Ensure both the TV and the D2H set-top box are powered on.
2. Press and hold the "TV" button: Hold it until the LED indicator on the remote blinks.
3. Press and hold the "Power" button: The remote will start scanning for codes automatically.
4. Confirm pairing: When the TV turns off, release the "Power" button. The remote should now be paired.

Common Remote Functions

• Power: Turns the TV and set-top box on/off.
• Volume + / -: Adjusts the TV volume.
• Mute: Mutes the TV sound.
• Channel + / -: Changes the channels on the D2H set-top box.
• Guide: Opens the electronic program guide.
• Menu: Opens the main menu for settings and options.
• OK/Select: Confirms a selection or opens a highlighted menu.
• Arrow Keys (Up/Down/Left/Right): Navigates through menus and options.
• Back/Exit: Exits the current menu or option.
• Numeric Keys (0-9): Directly selects channels or inputs numbers in menus.

Troubleshooting Common Issues

1. Remote Not Working:

   • Check Batteries: Ensure the batteries are properly inserted and replace them if necessary.
   • Remove Obstacles: Make sure there are no obstacles between the remote and the set-top box.
   • Reset the Remote: Remove the batteries, wait a few minutes, and reinsert them.

2. TV Code Not Found:

   • Use Auto Pairing: If the specific code for your TV is not available, try the auto pairing method.
   • Consult Manual or Support: Refer to the user manual or contact D2H customer service for assistance.

Contacting Customer Support

For any unresolved issues or specific guidance, contact D2H customer support. They can provide detailed assistance tailored to your remote model and setup.

Maintenance Tips

• Keep the Remote Clean: Wipe the remote with a dry cloth to remove dust and grime.
• Store Properly: Keep the remote in a safe place, away from moisture and direct sunlight.
• Handle with Care: Avoid dropping the remote to prevent internal damage.